Request deletion of your data
- Open Qovah's contact page and select Privacy and your data.
- Say that your request concerns Rent Management. Include your account email or the WhatsApp number concerned, your organization or landlord name, and whether you want particular messages, connection data or your account deleted.
- Provide a way for support to reply. We will verify your identity and authority before handling the request. Never include your password, an access token or a private receipt link.
Organization owners can also disconnect WhatsApp under Organization settings and members → Organization WhatsApp number. Disconnecting deletes the stored connection credential; stored messages and rental records require a separate deletion request. Archiving a tenant or agreement preserves history rather than deleting it.
Support will explain the result and any records that must remain for legal obligations or disputes. Removing data from Rent Management does not delete messages already on a recipient's phone or data independently held by Meta or a payment provider.